Information Services Group (ISG) announced a new research study that will evaluate providers helping oil and gas companies modernize operations, adopt AI‑enabled technologies, and navigate energy‑transition pressures. The findings will be compiled in the ISG Provider Lens® report Oil & Gas Industry — Services and Solutions, slated for release in November 2026. The study is aimed at enterprise buyers seeking to benchmark vendors and assess emerging digital‑transformation services.
ISG Launches Provider Study Focused on AI, Field Ops and Energy Transition
ISG, a Nasdaq‑listed AI‑centered technology research and advisory firm (III), has begun surveying more than 100 oil‑ and‑gas service and solution providers. The research will produce a quadranted analysis of four buying categories:
- AI, Data and Digital Platforms – providers that enable data‑driven decision‑making and AI‑powered operational improvements.
- Enterprise Asset Management (EAM) and Intelligent Field Operations – vendors offering predictive maintenance, connected‑worker tools, robotics, drones and operational monitoring.
- New Energy Services – firms supporting carbon‑management, emissions‑reduction, hydrogen, renewable‑energy integration and related sustainability services.
- Technology, Transformation and Consulting – companies that assist with technology‑landscape modernization, business‑process transformation and large‑scale digital initiatives.
ISG analyst Swadhin Pradhan will author the report, which will cover the global oil‑and‑gas market and detail products and services available in the Americas. A digital brochure lists identified providers; companies not currently included may contact ISG for possible inclusion.
Context: Digital Pressures on Oil‑and‑Gas Operators
The oil and gas sector is contending with energy‑security demands, geopolitical uncertainty, commodity‑price volatility, supply‑chain disruptions and evolving regulations. Executives are increasingly investing in digital tools—AI, generative AI, industrial IoT, advanced analytics, digital twins and cloud platforms—to improve asset performance, field‑operation safety and decision speed.
Iain Fisher, director at ISG, said, “Oil and gas enterprises are under pressure to operate with greater speed, safety and resilience while preparing for a more diversified energy future.” He added that providers will be critical as companies connect data, AI and operational technology to manage complex transformation programs.
Market Signal: Expanded CX Data and Vendor Benchmarking
All 2026 ISG Provider Lens evaluations will incorporate expanded customer‑experience (CX) data that captures real‑world enterprise feedback on specific provider services and solutions. This CX layer is intended to give buyers a clearer view of vendor performance in live environments, beyond traditional capability assessments.
The study’s quadranted framework, built on ISG’s experience with more than 900 clients—including 75 of the world’s top 100 enterprises—offers a structured way for oil and gas firms to compare providers across AI, asset management, new‑energy services and transformation consulting. The forthcoming report therefore signals a growing demand for granular, vendor‑level insight as the industry accelerates its digital agenda.
Key Takeaways
- ISG will publish the Oil & Gas Industry — Services and Solutions Provider Lens report in November 2026.
- The study surveys more than 100 oil‑and‑gas service and solution providers and categorizes them into four buying quadrants.
- 2026 Provider Lens evaluations will feature expanded CX data that reflects real‑world enterprise feedback on provider offerings.
EnergyInsyte's Take
The upcoming ISG report provides a timely, data‑rich benchmark for utilities and developers evaluating AI‑driven and sustainability‑focused vendors. While the study promises detailed CX insights, the actual impact on procurement decisions will depend on the depth of provider participation and the relevance of the Americas‑focused product set to global buyers. Executives should monitor the November release for actionable vendor comparisons and consider engaging ISG early to ensure inclusion of any critical partners.
Source: Businesswire
